Introduction to BeTS
BeTS (Backend Tracking System) is a comprehensive operations platform designed specifically for multi-location entertainment venues. This guide will help you understand the system and get your organization up and running.
What is BeTS?
BeTS is an all-in-one operations management platform that unifies arcade management, event operations, inventory control, maintenance tracking, compliance checklists, and guest feedback into a single, powerful system.
Unlike traditional SaaS platforms, BeTS provides each customer with their own dedicated instance—your own database, your own deployment, and the power to customize modules to fit your specific operational needs.
Your Data, Your Control
Isolated database instance with full data sovereignty. Export anytime, no vendor lock-in.
Modular Architecture
Enable only the modules you need. Add custom modules built for your workflow, or remove modules you don't use.
Core Modules
Arcade
Game tracking, maintenance, revenue
Redemption
Prize inventory and planograms
Events
Party booking and execution
Maintenance
Work orders and asset tracking
Checklists
Digital compliance workflows
Feedback
Guest feedback and sentiment
Karting
Go-kart fleet management
Bar
Beverage inventory tracking
Dashboards
Customizable analytics
Setup Overview
Create Your Organization
Set up your organization account with your company details. This creates the foundation for multi-location management.
- Enter organization name and type
- Configure timezone settings
- Set up branding (logo, colors)
- Review initial settings
Configure Regions & Locations
Add your venues and organize them into regions for easier management and reporting.
- Create regions (e.g., Southeast, Midwest)
- Add locations with addresses and timezones
- Assign locations to regions
- Configure location-specific settings
Invite Your Team
Add users with appropriate roles and permissions. BeTS supports granular role-based access control.
- Create user accounts or send invites
- Assign roles (Admin, Manager, Staff, etc.)
- Set location assignments
- Configure notification preferences
Enable Your Modules
Activate the modules your operation needs. Each customer's BeTS instance is tailored to their requirements.
- Review available modules
- Enable modules for your locations
- Configure module-specific settings
- Set up integrations (webhooks, POS)