Privacy Policy

Last updated: January 2025

Introduction

BeTS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Backend Tracking System platform.

Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, company name)
  • Business data you enter into the platform (inventory, checklists, maintenance records, etc.)
  • Communications you send to us
  • Usage data and analytics

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities

Data Storage and Security

Each customer receives their own dedicated database instance. Your data is never co-mingled with other customers' data. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications

Contact Us

If you have any questions about this Privacy Policy, please contact us at our contact page.