Powerful Features for Modern Operations
BeTS unifies arcade management, events, inventory, maintenance, and compliance into one seamless platform. Purpose-built for multi-location entertainment venues.
Digital Checklists
Operandio-style compliance that actually works
Transform paper processes into accountable digital workflows with smart item types, conditional logic, and automatic escalation.
Smart Item Types
- Yes/No, Checkbox, Text, Numeric
- Temperature readings with range validation
- Single & Multi-select options
- Photo capture with min/max requirements
- Digital signature collection
- Date & Time pickers
Conditional Logic
- Condition blocks with branching
- Show/hide sections based on responses
- Nested conditional items
- Dynamic form behavior
For Each Loops
- Audit all arcade games at location
- Random selection mode for spot checks
- Rotating audits (complete all before repeating)
- Configurable items per instance
Flexible Assignments
- Assign by location, department, or team
- Individual user assignment
- Role-based assignment (Manager, Tech, etc.)
- Multi-location deployment
Recurrence Patterns
- Daily, Weekly, Monthly, Yearly schedules
- Specific days of week selection
- Start time & due time with timezone
- Effective date ranges
Evidence Capture
- Photo evidence with configurable counts
- Digital signatures for accountability
- Notes on any item
- Required vs optional evidence
Corrective Actions
- Auto-create from failed items
- Priority levels (Urgent to Low)
- Assign to user or department
- Link to work orders for escalation
- Track resolution with photos/notes
Approval Workflows
- Manager approval requirement
- Approve or reject with notes
- Reopen for corrections on rejection
- Complete audit trail
Maintenance Module
Complete work order lifecycle management
From ticket creation to verification, manage your entire maintenance operation with SLA tracking, asset registry, and preventive scheduling.
Work Order Workflow
- New → Assigned → In Progress
- Waiting Parts status for delays
- Fixed → Verified → Closed
- Priority: Urgent, High, Normal, Low
- Auto-status based on assignment
Asset Registry
- Master asset types (corporate level)
- Location-specific instances
- Serial numbers & asset tags
- Manufacturer, model, warranty info
- Status: Active, Down, Maintenance
- Category organization (HVAC, etc.)
Preventive Maintenance
- PM templates by category
- Interval scheduling (days/weeks/months)
- Step-by-step procedures
- Next due & last completed tracking
- Overdue detection & alerts
Parts Management
- Master parts catalog per game type
- Quantity & cost tracking
- Min stock thresholds
- Supplier & part number info
- Reserved vs available quantities
Part Orders
- Pending → Approved → Ordered → Received
- Priority levels for expedited orders
- Vendor assignment & cost tracking
- Expected delivery dates
- Order & tracking numbers
Downtime & SLA Tracking
- Downtime start/end timestamps
- Reason documentation
- Duration calculations
- Resolution time tracking
- Average resolution metrics
Inventory Management
Multi-location stock control made simple
Track bar, F&B, prizes, and parts across all locations with smart par levels, vendor management, and visual planograms.
Item Categories
- Bar inventory (bottles, spirits)
- Food & Beverage items
- Redemption prizes & rewards
- Equipment & arcade parts
- Custom categories
Par Levels & Alerts
- Target quantity per location
- Additional par adjustments
- Reorder point thresholds
- Auto reorder quantities
- Low stock alerts
- Variance alerts (counted vs expected)
Vendor Management
- Vendor profiles with contacts
- Category assignment
- Primary vendor per item
- Location-level overrides
- Quick lookup for ordering
Location Transfers
- Move inventory between locations
- Stock room assignments
- Room-level tracking
- Transfer history
Counting & Audits
- Audit sessions with user tracking
- Previous vs new count records
- Difference calculations
- Reason documentation
- Lock mechanism during counts
- Historical adjustment logs
Planogram Support
- Visual shelf layouts
- Slot assignments with positioning
- Bin capacity per slot
- Background images
- X/Y positioning & dimensions
Event Operations
From booking to flawless execution
Manage birthday parties, corporate events, and special occasions with automated parsing, staff scheduling, and execution tracking.
Event Parsing
- Event name, number, venue capture
- Date range & guest count
- Sales manager assignment
- Session grouping for multi-events
- Close-out tracking with notes
Staff Assignments
- Party Host, Server, Manager roles
- Technician, Bartender assignments
- Department organization
- Shift date & time tracking
- Status: Scheduled → Confirmed → Checked In
Execution Checklists
- Auto-created per staff assignment
- Template-based execution tasks
- Completion tracking
- Link to checklist instances
Guest & Contact Management
- Multiple contact roles (Bride, Coordinator, etc.)
- Full contact info capture
- Address components
- Guest count tracking
- Notes per contact
Calendar Features
- Daily & range view queries
- Date-based sorting
- Conflict detection by space
- Multiple space units per item
- Time-range indexing
Arcade & Game Management
Your entire floor at a glance
Track every game from installation to retirement with real-time activity monitoring, parts ordering, and integrated maintenance.
Game Tracking
- Master game library (name, manufacturer, type)
- Game instances with ML IDs
- Serial numbers & installation dates
- Status: Active, Down, In Storage, Sold
- Location assignments
Activity Monitoring
- Real-time revenue via webhooks
- Plays count tracking
- Tickets dispensed metrics
- Weekly aggregated data
- Daily revenue & plays stats
Lifetime Metrics
- Total plays per game
- Total revenue generated
- Last played timestamp
- Payout percentage calculations
- Revenue per location
Activity Logger
- Transfer events between locations
- Status change history
- Repair records
- PM completion logs
- Downtime start/end tracking
Parts & Ordering
- Part orders with status workflow
- On-hand vs reserved quantities
- Parts usage history per game
- Link parts to maintenance logs
- Min stock level alerts
Maintenance Integration
- Preventive, Corrective, Emergency types
- Labor hours & parts cost tracking
- Next PM scheduling
- Technician assignment
- Completion notes & status
Customizable Dashboards
See what matters most to you
Drag-and-drop widgets tailored to your role with real-time data from corporate, regional, or location views.
Metrics Widgets
- Total, active & down machines
- Percent up calculations
- Total revenue, plays, tickets
- Payout percentage
- Open work orders count
Data Tables
- Location game listings
- Revenue & plays data
- Status indicators
- Sorting & filtering
- Recent activity feed
Customization
- Drag-and-drop widget layout
- Size options (small, medium, large)
- Save preferred layouts
- Time period selection
- Theme: Light, Dark, System
Role-Based Views
- Corporate: All locations
- Regional: Assigned regions only
- Location: Single site view
- Permission-enforced filtering
- Aggregated regional data
Real-Time Data
- Prefer real-time webhook data
- Fallback to weekly imports
- Data source indicators
- Instant sync updates
Appearance Preferences
- Compact mode toggle
- Font size: Small, Medium, Large
- Widget visibility per role
- Personal dashboard saves
And So Much More
Every feature designed for enterprise-scale entertainment operations
Redemption System
Prize inventory, redemption tracking, and stock alerts
Role-Based Access
Admin, Manager, Supervisor, Staff with granular permissions
Smart Notifications
Email, push, and in-app alerts with role-based routing
Analytics & Reports
Operational insights across all locations and modules
Multi-Location
Corporate to region to location hierarchy management
Real-Time Sync
Instant data updates powered by serverless architecture
Mobile-First PWA
Install on any device, work offline when needed
Karting Operations
Safety checks, fleet maintenance, and track operations
Built for the Way You Work
BeTS is designed from the ground up for entertainment venue operations. No more duct-taping together generic tools or living with spreadsheets.
Replace Fragmented Systems
One platform for arcades, events, inventory, maintenance, and compliance. No more switching between tools.
Real-Time Visibility
See what's happening across all locations instantly. Make decisions based on live data, not yesterday's reports.
Mobile-First Design
Your frontline staff work on their feet. BeTS works perfectly on phones and tablets.
Enterprise-Grade Security
Role-based permissions, audit trails, and data encryption. Built for compliance-conscious organizations.
Customizable dashboard preview
Ready to Transform Your Operations?
Join entertainment venues that have already modernized their operations with BeTS.